Team decisions

Keep the cafe moving without losing awareness

The strongest team is not the one that moves fastest. It is the one that knows when to continue service and when to stop adding risk.

Do this now

Use a two-lane plan: one lane completes the current service objective while the other protects awareness. Orders and Cafe Reputation tell you whether service is slipping; Sanity and unexpected room changes tell you when pushing harder is the wrong choice. In a small team, swap lanes after each completed objective so no one becomes blind to the rest of the cafe.

01

Action route

Follow the shift in order

  1. 01

    Choose a service lead

    This player owns the current objective and calls when it completes.

  2. 02

    Choose an awareness lead

    This player watches the room, HUD and team position instead of duplicating the same action.

  3. 03

    Use a stop phrase

    Pick one short call that means everyone pauses and describes what they can see.

  4. 04

    Rotate after completion

    Swap roles after a clean task so both players understand service and room state.

02

Decision table

Read the signal, then act

What you seeWhat to doWhy
Orders are rising but the room is stableAdd help to serviceThis is a throughput problem, not an investigation problem.
Sanity or the room state becomes concerningReduce movement and regroupMore actions create more uncertainty when awareness is already weak.
A task completes cleanlyRotate or reset rolesA fresh role check prevents tunnel vision.
03

Recovery

Replace these mistakes

Four leaders, no roles

Replacement: one player calls service state and one calls room state.

Using cash as the only score

Replacement: read orders, reputation and Sanity together before deciding to push.

Never changing jobs

Replacement: rotate at a clear checkpoint rather than during an interruption.

04

Quick answers

FAQ

What is the best team split?

Start with one service lead and one awareness lead. Larger groups can add helpers, but keep the same two ownership lanes.

Which HUD values should I watch?

Track the current objective, order count, Cafe Reputation, Sanity and cash together; no single value describes the whole shift.